@import url("https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600;700&display=swap");
.cubs-chat-global{position:fixed;right:24px;bottom:24px;z-index:999999;font-family:"DM Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:#29251f}.cubs-chat-embed{position:relative;min-height:1px;font-family:inherit;color:#29251f}.cubs-chat-launcher{position:relative;display:grid;place-items:center;width:62px;height:62px;border:0;border-radius:50%;background:var(--cubs-chat-brand,#704b2c);color:#fff;box-shadow:0 8px 26px #3b281c38,0 0 0 5px #fff9;cursor:pointer;transition:transform .2s,box-shadow .2s}.cubs-chat-launcher:hover{transform:translateY(-3px);box-shadow:0 12px 30px #3b281c45,0 0 0 6px #fff9}.cubs-chat-launcher svg{width:29px;height:29px;fill:none;stroke:#fff;stroke-width:1.6;stroke-linecap:round;stroke-linejoin:round}.cubs-chat-launcher svg path:last-child{fill:#fff;stroke:none}.cubs-launcher-ping{position:absolute;right:2px;top:2px;width:12px;height:12px;background:#67b889;border:2px solid #fff;border-radius:50%}.cubs-chat-launcher:after{content:"Chat with us";position:absolute;right:72px;white-space:nowrap;background:#fff;color:#463627;padding:9px 13px;border-radius:10px;font-size:12px;font-weight:600;box-shadow:0 4px 18px #00000012;opacity:0;transform:translateX(5px);pointer-events:none;transition:all .18s}.cubs-chat-launcher:hover:after{opacity:1;transform:translateX(0)}.cubs-chat-panel{width:min(390px,calc(100vw - 28px));height:min(630px,calc(100dvh - 115px));display:flex;flex-direction:column;background:#fff;border:1px solid #eee7df;border-radius:22px;box-shadow:0 20px 65px #2b211b2b;overflow:hidden;margin-bottom:14px;animation:cubsChatIn .2s ease-out}.cubs-chat-panel[hidden]{display:none}@keyframes cubsChatIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.cubs-chat-head{background:linear-gradient(125deg,var(--cubs-chat-brand,#704b2c),var(--cubs-chat-accent,#b8843e));color:#fff;padding:17px 17px;display:flex;justify-content:space-between;align-items:center;gap:12px;min-height:76px;box-sizing:border-box}.cubs-chat-identity{display:flex;align-items:center;gap:11px;min-width:0}.cubs-chat-avatar{width:42px;height:42px;display:grid;place-items:center;flex-shrink:0;border-radius:15px;background:#ffffff20;border:1px solid #ffffff36;color:#fff;font-family:Georgia,serif;font-size:24px}.cubs-chat-brand{display:flex;flex-direction:column;gap:5px;min-width:0}.cubs-chat-brand strong{font-size:14px;letter-spacing:.1px}.cubs-chat-status{font-size:11px;color:#f0e4d8;line-height:1.35}.cubs-chat-close{border:0;background:transparent;color:#fff;font-size:27px;line-height:1;cursor:pointer;padding:4px 7px}.cubs-chat-messages{padding:16px 15px 10px;overflow-y:auto;display:flex;flex-direction:column;gap:10px;flex:1;min-height:100px;background:#fff}.cubs-chat-welcome{padding:15px 16px 10px;background:#faf7f3}.cubs-chat-eyebrow{font-size:9px;font-weight:700;letter-spacing:1.15px;color:#9a744e}.cubs-chat-welcome h3{font-size:20px;line-height:1.25;letter-spacing:-.45px;margin:8px 0;color:#30271f;font-weight:650}.cubs-chat-welcome p{font-size:12px;line-height:1.6;color:#7a7067;margin:0}.cubs-bubble{font-size:12.5px;line-height:1.65;padding:11px 13px;border-radius:15px;max-width:91%;overflow-wrap:anywhere;white-space:pre-wrap}.cubs-bubble a{color:#875a31;text-decoration:underline;text-underline-offset:2px}.cubs-bubble.assistant{align-self:flex-start;background:#f6f3ef;color:#342c24;border-bottom-left-radius:5px}.cubs-bubble.user{align-self:flex-end;background:#704b2c;color:#fff;border-bottom-right-radius:5px}.cubs-chat-quick{padding:4px 14px 12px;display:flex;gap:7px;flex-wrap:wrap;background:#fff}.cubs-chat-quick[hidden],.cubs-chat-welcome[hidden]{display:none}.cubs-chip{background:#fff;border:1px solid #e4d6c7;border-radius:20px;padding:8px 11px;color:#684729;font-size:11px;cursor:pointer;transition:background .15s,border .15s}.cubs-chip:hover{background:#f8f1e9;border-color:#c9ae91}.cubs-chat-form{display:flex;gap:8px;padding:11px 12px;border-top:1px solid #f0eae3;align-items:end;background:#fff}.cubs-chat-input{resize:none;flex:1;min-width:0;border:1px solid #e4ddd5;border-radius:14px;padding:12px 13px;font:inherit;font-size:12px;line-height:1.45;max-height:100px;outline:none;box-sizing:border-box}.cubs-chat-input:focus{border-color:#b59676;box-shadow:0 0 0 3px #8e684018}.cubs-chat-send{height:43px;width:43px;flex-shrink:0;background:#704b2c;color:#fff;border:0;border-radius:13px;cursor:pointer;font-size:17px;transition:background .15s}.cubs-chat-send:hover{background:#52371f}.cubs-chat-footer{display:flex;align-items:center;justify-content:space-between;gap:8px;padding:0 13px 11px;background:#fff}.cubs-chat-whatsapp{display:flex;align-items:center;gap:7px;color:#24794b;text-decoration:none;font-size:11px;font-weight:650}.cubs-wa-dot{display:grid;place-items:center;width:21px;height:21px;border-radius:50%;background:#e8f5ec;color:#24794b;font-size:14px}.cubs-chat-contact{color:#82756a;font-size:11px;text-decoration:underline;text-underline-offset:3px}.cubs-chat-hint{padding:0 14px 12px;color:#a1988f;font-size:9px;line-height:1.45;background:#fff}.cubs-chat-fallback{align-self:stretch;background:#fbf7f1;border:1px solid #eee1d1;border-radius:15px;padding:13px;margin:2px 0 5px}.cubs-chat-fallback strong{font-size:12px;color:#3d3024}.cubs-chat-fallback p{font-size:11px;line-height:1.5;color:#817467;margin:5px 0 11px}.cubs-fallback-actions{display:flex;flex-direction:column;gap:7px}.cubs-fallback-whatsapp,.cubs-fallback-contact{display:flex;justify-content:center;align-items:center;text-align:center;text-decoration:none;border-radius:10px;padding:10px 12px;font-size:11px;font-weight:650}.cubs-fallback-whatsapp{background:#267b4c;color:#fff}.cubs-fallback-contact{background:#fff;border:1px solid #dfcdb8;color:var(--cubs-chat-brand,#704b2c)}.cubs-inquiry{padding:12px;display:grid;gap:8px;border-top:1px solid #eee7df;max-height:230px;overflow-y:auto}.cubs-inquiry strong{font-size:13px}.cubs-inquiry input,.cubs-inquiry textarea{width:100%;box-sizing:border-box;border:1px solid #ded6cd;border-radius:9px;padding:9px;font:inherit;font-size:12px}.cubs-inquiry textarea{min-height:55px;resize:vertical}.cubs-inquiry input[name=website]{position:absolute;left:-10000px;opacity:0}.cubs-inquiry-submit{background:#704b2c;color:#fff;border:0;border-radius:10px;padding:12px;cursor:pointer;font-size:12px;font-weight:600}.cubs-chat-embed .cubs-chat-panel{margin:0 0 12px}.cubs-chat-embed .cubs-chat-panel{height:560px;max-width:100%;width:100%}.cubs-chat-embed .cubs-chat-launcher{display:none}.cubs-chat-embed .cubs-chat-panel[hidden]{display:flex}.cubs-chat-embed .cubs-chat-footer{margin-top:auto}@media(max-width:480px){.cubs-chat-global{right:15px;bottom:15px}.cubs-chat-launcher{width:58px;height:58px}.cubs-chat-panel{height:min(650px,calc(100dvh - 92px));width:calc(100vw - 24px);border-radius:19px}.cubs-chat-launcher:after{display:none}}@media(prefers-reduced-motion:reduce){.cubs-chat-panel,.cubs-chat-launcher{animation:none;transition:none}}
.cubs-chat-global[style*="left:"] .cubs-chat-panel{margin-left:0;margin-right:auto}.cubs-chat-global[style*="left:"] .cubs-chat-launcher:after{left:72px;right:auto}.cubs-icon-message svg path:last-child{fill:none;stroke:#fff;stroke-width:1.6}.cubs-icon-whatsapp svg path:last-child{fill:none;stroke:#fff;stroke-width:1.6}

/* v1.4 conversational polish */
.cubs-chat-global,.cubs-chat-embed{font-family:"DM Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.cubs-chat-launcher{width:66px;height:66px;background:linear-gradient(145deg,#8b5e3c,#5d3b25);border:3px solid rgba(255,255,255,.92);box-shadow:0 8px 28px rgba(35,24,16,.28),0 0 0 1px rgba(112,75,44,.12);overflow:visible}
.cubs-chat-launcher svg{width:30px;height:30px}
.cubs-chat-launcher.is-open{transform:rotate(90deg) scale(.96)}
.cubs-chat-launcher .cubs-launcher-ping{width:13px;height:13px;background:#25d366;border:2px solid #fff}
.cubs-chat-panel{font-family:"DM Sans",-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.cubs-chat-brand strong{font-family:"DM Sans",sans-serif;font-weight:700}
.cubs-bubble{font-size:13px}
.cubs-chat-whatsapp{color:#168044}
.cubs-wa-dot{background:#25d366;color:#fff;width:24px;height:24px}
.cubs-wa-dot svg{width:16px;height:16px;fill:currentColor}
.cubs-chat-whatsapp:hover{color:#075e35}
.cubs-typing{display:flex;align-items:center;gap:5px;min-width:142px;width:max-content}
.cubs-typing span{margin-right:3px}
.cubs-typing i{width:5px;height:5px;border-radius:50%;background:#8b7767;animation:cubsTyping 1.1s infinite ease-in-out}
.cubs-typing i:nth-of-type(2){animation-delay:.15s}.cubs-typing i:nth-of-type(3){animation-delay:.3s}
@keyframes cubsTyping{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}
.cubs-contact-prompt{display:grid;gap:6px;background:#fbf8f4;border:1px solid #eadfd3;border-radius:13px;padding:9px;margin:2px 0;max-width:100%;box-sizing:border-box}
.cubs-contact-prompt strong{font-size:12px;line-height:1.35;color:#38291e}
.cubs-contact-prompt p{font-size:10px;color:#76685d;margin:0;line-height:1.4}
.cubs-contact-prompt input:not([type=checkbox]){width:100%;min-width:0;box-sizing:border-box;border:1px solid #ded3c7;border-radius:8px;padding:8px 10px;min-height:38px;font:inherit;font-size:11px;background:#fff}
.cubs-consent{display:flex;align-items:flex-start;gap:6px;font-size:9px;line-height:1.3;color:#6f6257;margin:0}
.cubs-consent input{margin:1px 0 0;flex:0 0 auto;width:13px;height:13px}
.cubs-contact-skip{border:0;background:transparent;color:#786a5d;font:inherit;font-size:10px;cursor:pointer;padding:5px;margin:0 auto}
@media(max-width:480px){.cubs-chat-launcher{width:60px;height:60px}}

/* Chat close and visitor feedback */
.cubs-chat-review{margin:12px 10px;padding:16px;border:1px solid #eadfd3;border-radius:14px;background:#fffdfb;box-shadow:0 4px 16px rgba(40,28,18,.06);display:flex;flex-direction:column;gap:9px;color:#392b20}
.cubs-chat-review>strong{font-size:16px;line-height:1.35}.cubs-chat-review>p{margin:0;color:#75695f;font-size:12px;line-height:1.5}
.cubs-review-stars{display:flex;gap:7px;margin:2px 0}.cubs-review-star{width:36px;height:36px;border:1px solid #e5d8ca;border-radius:9px;background:#fff;color:#c5b6a6;font-size:23px;line-height:1;cursor:pointer}.cubs-review-star.is-selected{background:#fff4df;border-color:#c18a43;color:#c18a43}
.cubs-review-note{width:100%;min-height:60px;border:1px solid #e4d7ca;border-radius:9px;padding:10px;font:inherit;font-size:12px;resize:vertical}.cubs-review-actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.cubs-review-actions .cubs-inquiry-submit,.cubs-review-actions .cubs-contact-skip{margin:0}.cubs-review-actions .cubs-contact-skip{border:0;background:transparent;color:#77695c;padding:9px 6px;cursor:pointer;font-size:12px}
@media(max-width:480px){.cubs-chat-review{margin:8px 6px;padding:13px}.cubs-review-actions{flex-direction:column;align-items:stretch}.cubs-review-actions button{width:100%}}